Casino Heroes Review 2020

Hero Gaming established one of its main brands in 2014. They gave it a fitting name, Casino Heroes, providing a safe place for the players all over the globe to enjoy the lucrative array of slots and table games.

Casino Heroes were primarily oriented towards the Scandinavian countries in their early beginnings. They expanded first to Japan and then to a host of territories all over the world very soon. You will recognize the difference between Casino Heroes and most of the modern-day casinos right at first glance thanks to the site’s unique and innovative approach.

Before we get to the other parameters, let’s just make sure the games are completely fair and the players’ sensitive data is 100% safe. The casino obtains an adequate license from the Malta Gaming Authority which comes as no surprise knowing Hero Gaming are a company based in this jurisdiction. Additionally, the site uses the latest SSL-encryption trends, meaning your financial and personal data is absolutely secured.

We said the casino is available to players from all around the world, but the list of banned countries involves Italy, France, the United States, China, and Hong Kong (among others). The residents of Germany, Finland, and Sweden can use the page and talk to customer support in their native languages.

Bonus and VIP

New registrants get to choose between two welcome offers. They can either claim a couple of fixed deposit bonuses, capped at €50 max each or go for up to 375 free spins for their two initial deposits. Here is the short breakdown for each option:

1 – The minimum deposit is €10:

  • The first deposit – 100% bonus up to €50 + 50 free spins on Starburst
  • The second deposit – 100% bonus up to €50

2 – The minimum deposits are €100 & €50 respectively:

  • The first deposit (at least €100) – Up to 300 free spins on chosen games
  • The second deposit (at least €50) – Up to 75 free spins on Finn and the Swirly Spin

Should you choose the first option, you’d have to wager both the deposit and the bonus amounts 20 times. As for the free spins, you are required to roll over the winnings 40 times before being able to withdraw the money.

Either way, slots are your best call as they fully contribute towards the wagering criteria. Video poker could also come in handy, counting for 30% (much better compared to most other casinos), while table games range between 0% and 10%.

VIP

The VIP scheme is a segment where Heroes Casino stand out in terms of their innovative approach. They’ve set a whole range of adventures to involve the gaming experience. Since the whole system looks somewhat confusing, especially for novice players, we’ll give our best to bring it closer to you.

The players will be looking at three islands and a number of regions. The first one (Treasure Island) is the easiest. It is followed by Rock of Riches and Mythical Mountains (the toughest). The first (beginner) island has 20 treasures and 39 bosses, the second has 15 treasures and 21 bosses, while the third brings 12 treasures and 10 bosses along.

The treasures represent the perks you are in for, but to claim these you need to beat the bosses. When you complete the wagering requirements set for a particular region, you get to fight the boss before being able to shift to the next region. When you beat the boss, you will get a prize to claim on the next level. You can track your progress at any time in your “My Account” area.

Even though it seems complicated, the principle is very similar to the one you are used to with the other casinos. The more you play and the more money you invest, the bigger the prizes will be. We generally found this system super-exciting and refreshing.

Payment Options

Much like most of its competitors, Heroes Casino have put the logos of their financial partners in the footer area of the homepage. However, we did not find a dedicated section for the banking methods. We were thus forced to do our own research to get as much information as possible. While we are here, it is worth mentioning that live chat support is not available 24/7 as you can reach out to them and expect an answer only from 8:00am to 1:00am.

Anyways, the minimum deposit and withdrawal amounts are set at €10 (or the currency equivalent), while the maximum can be negotiated with the casino’s representatives. The payment methods are different from one country to another, but the following options normally work for all players:

MethodDepositWithdrawal
Visa/MastercardYesYes
SkrillYesYes
NetellerYesYes
EcoPayzYesYes
TrustlyYesYes

 

Software and games

The exciting and intuitive lobby in Casino Heroes left the biggest impression of all the casino’s features. We love the inviting layout with featuring everything a genuine casino games admirer could ask for. There is plenty to choose from in the site’s library of around 500 slots. The world’s leading software suppliers are present with their respective creations. The impressive list involves the giants such as NetEnt, Microgaming, Playson, Evolution Gaming, and Play’n GO.

The whole casino department is separated into the following categories:

  • New
  • Slots
  • Blitz Games
  • Live Casino
  • Jackpot Games
  • Roulette
  • Blackjack
  • Table Games
  • Scratch Cards

Play’n GO’s Book of Dead, NetEnt’s Starburst & Secret of the Stones are our favorites in the slot department. Those who are dreaming of becoming millionaires will love the array of progressive jackpots, including Mega Fortune with a €3.3 million jackpot.

There is also a dedicated department featuring Pragmatic Play’s Daily Drops & Wins in the shape of the following games (among others):

  • Buffalo King
  • Great Rhino
  • Mustang Gold
  • Pirate Gold
  • Scarab Queen
  • Wolf Gold

Heroes Casino are also specific for their setup of table games. These are divided into blackjack, roulette, other table games, and video poker. There is no dedicated live casino section as live-dealer games are integrated into the mentioned categories. The choice largely depends on your country, but let’s say there are around 20 roulette and blackjack variants apiece and around 30 other table games. As for video poker, we found around 15 options to select from.

Finally, there are numerous scratch cards to complement the entire offer and add to the lucrative volume.

Casino Heroes – Conclusion

In the sea of online casinos, Heroes definitely stand out for so many features. Starting from the unique VIP system to the phenomenal categorization of games, there is certainly plenty to love about this place. The range of games is fantastic and fun and entertainment are guaranteed. The only potential downside is connected to the customer support work hours and a somewhat limited array of banking methods.

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